About Us

Executive Director

As Executive Director, Charley supports the mission of the agency by overseeing and directing planning, management and organizational direction for Haven’s operations and programs.

As Haven’s Crisis Coordinator, Jordan is committed to working with youth and families facing life challenges and needing extra support. Jordan strives to create a collaborative, empowering process where youth can learn to manage conflict, embrace their strengths, and achieve their goals.

Counselor

Chetana is passionate about working with children and adolescents to help them cope with mental health challenges and improve their quality of life. She uses a client-centered approach and blends mindfulness strategies, cognitive-behavioral techniques, and play-based activities to help clients achieve their goals.

IYIP Manager

As Haven’s IYIP Program Manager, Xavier works with 16- to 24-year-olds to assist them in finding first-time employment within their community in Lake County to achieve their long-term goals. Xavier also provides ongoing support and mentoring services to create a supportive environment for youth and their families while in programming. 

As an IYIP case manager, Sydney is devoted to providing specialized support services to youth throughout Lake County and Evanston. Through respect and open communication, Sydney guides youth in accentuating their strengths to help better manage life’s challenges and achieve their future goals.

As a drop-in support staff member, Hannah plays a key role in creating a welcoming, safe, and enjoyable environment at the Warming House for 6th to 12th graders. She plans and facilitates engaging activities and events that foster a sense of community, creativity, and fun for all participants. Her dedication to ensuring every participant feels supported and included makes the Warming House a vibrant and positive space for youth.

As Haven’s Administrative Assistant, Stacy is committed to implementing systems in order to provide quality services to youth and families. Stacy organizes and assesses program data to evaluate the success of Haven’s programs.

President

Kimberly Boscow lives in Wilmette and has been a North Shore resident for the past 10 years. She and her husband have three children, two of whom are New Trier graduates. She has worked in both the publishing and legal fields in various positions but has always been a community volunteer as well. Her passion and concern for the health and well-being of children brought her to the Haven board. After serving as Secretary and Vice President she now serves as board President.

Vice President/Secretary

Jennifer Fiegen is a long-time resident of Wilmette. She and her husband, Jonathan, have three children. She earned her Master’s Degree in the Art of Teaching from Northwestern University after graduating with a BS from the University of Illinois. For the last twenty-eight years, Jennifer has been a committed educator, and she currently works in Winnetka School District. Jennifer joined the Haven Youth and Family Services Board in the Fall of 2017. Currently, she serves as the Vice President of the Haven Board of Directors. She enjoys collaborating with fellow board members and the community, bringing a school system and child’s perspective to Haven’s programs and work.

Board Member

Kathiann joined the Haven Youth and Family Services Board in June 2021. She has worked in the banking industry in the North Shore area for the past 15 years and is currently Branch Manager at North Shore Community Bank & Trust, a branch of Wintrust Bank. She is thrilled to be on the Haven Board, as her values align with the company’s mission to promote mental health. Kathiann is passionate about supporting mental health and wellness for families in the community.

Board Member

Matthew joined the Haven Youth and Family Services Board in August 2023. He currently works for Invenergy, a leading renewable energy developer based in Chicago. Drawing inspiration from the positive transformations Haven has brought to his family and friends, Matthew is enthusiastic about contributing to this exceptional organization. His commitment extends beyond board participation; he is dedicated to elevating awareness around mental health, recognizing the profound impact organizations like Haven can have on communities.

Board Member

Bill Cremin grew up in Northfield and graduated from New Trier High School in 2015. After graduating from DePauw University, Bill works at Morgan Stanley. Joining Haven’s board in 2021, Bill is thrilled to be able to give back to the community he grew up in and work with such an amazing group of individuals. He also volunteers for InvestWrite, a financial education writing competition for students ranging from 4^th to 12^th grade.

Board Member

Lori Heger joined the Warming House board of directors in 2015, serving a number of years as Board Secretary. She graduated from Loyola University Chicago with a BA in English, and shortly thereafter started her career in finance. She is currently a Client Service Manager at Merrill Lynch in Chicago. Lori and her husband Erich have lived in Wilmette since 2009, and have two daughters Mary and Heidi who attend New Trier High School and Wilmette Junior High School. She is excited to now be a part of the Haven Board as it is such a vital part of the Wilmette community and the families within it. 

Board Member

Michele Hunter grew up in Winnetka and graduated from New Trier in 1982. She graduated from the Architecture program at IIT and is a principal at Architrave, Ltd. in Chicago. The firm has recently added projects providing equitable and affordable housing in Chicago. Michele and her firm believe that everyone has the right to work and live in a safe and dignified environment. Haven’s values align and Michele has spent the last 4 years supporting their efforts.

Board Member

Mary grew up in Evanston. A graduate of Regina Dominican High school she later raised her children in Winnetka. She and her husband have recently returned to Winnetka from living in Virginia for 10 years. She brings a seasoned background in community and public relations in both health care and internet industries. She is also currently a hospital volunteer. Mary believes strong communities provide strong resources for families in both physical and mental health arenas.

Board Member

Amy graduated from the University of Illinois, Urbana-Champaign with a major in Psychology and a minor in Theater. She then received her Master’s in Counseling Psychology from Northwestern University and currently holds a core faculty position for the Master’s Program in Clinical Mental Health Counseling at Northwestern where she teaches, supervises beginning clinicians and maintains a clinical practice. She is thrilled to be a part of such a wonderful organization, supporting the work she does herself, but in her very own community.